Return & Replacement Policy
We value our customers and strive to deliver high-quality products. If you receive a product with any issue, our return and replacement policy is outlined below:
Eligible Products
- Hair Oil
- Shampoo
- Hair Spray
Replacement Conditions
- If you receive a damaged bottle, leakage, or any manufacturing defect
- You must contact our support team within 24 hours of receiving the order
How to Request a Replacement
- Reporting the issue within 24 hours is mandatory
- You must provide clear photos or videos of the damaged or defective product
- The product must be in its original packaging
Replacement Timeline
- Once your claim is approved
- We will replace the product within 7 working days
Important Notes
- Claims made after 24 hours of delivery will not be accepted
- Used or intentionally damaged products are not eligible for replacement
- This policy applies only to damaged or defective items
- No refunds; replacement only